Mirax Privacy Policy

We respect your privacy and are fully committed to protecting your personal data whenever you use Mirax Casino. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, or play at Mirax. By registering with Mirax or using any of our services, you agree to the practices described in this policy. We are operated by Scores55 Tech B.V., a company registered in Curaçao (registration no. 162990, Scharlooweg 39, Willemstad), and licensed by the Curaçao Gaming Authority under license no. OGL/2024/1307/0748.

Information We Collect

When you register for Mirax casino online, complete your Mirax casino login, make a deposit, or claim a Mirax casino bonus, we collect certain categories of personal information necessary to provide our services and comply with our legal obligations.

• We collect your name, date of birth, email address, phone number, and residential address during registration.
• We record your account activity, including deposits, withdrawals, wagering history, and bonus usage such as any Mirax casino bonus code or Mirax casino promo code you redeem.
• We gather technical data, including your IP address, browser type, device information, and geolocation data.
• We store payment details, including information related to crypto transactions when you use BTC, ETH, LTC, USDT, or other supported cryptocurrencies.
• We keep records of your communications with our support team, including live chat transcripts and emails.
• We may collect identity verification documents as part of our Know Your Customer (KYC) obligations.

How We Use Your Information

We use the information we collect to operate, maintain, and improve our services. Our purposes include:

• We use your data to create and manage your Mirax account and process your Mirax casino login securely.
• We use your financial information to process deposits, withdrawals, and payments across supported currencies including CAD, EUR, USD, and cryptocurrencies.
• We use your activity data to personalize offers, such as welcome packages, reload bonuses, and any Mirax no deposit bonus codes we may issue to eligible players.
• We use your contact details to send important account notifications, security alerts, and promotional communications, which you may opt out of at any time.
• We use technical and behavioral data to detect fraud, prevent underage gambling, and ensure compliance with our licensing obligations.
• We analyze aggregated data to improve game selection, site performance, and overall player experience at casino Mirax.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze traffic patterns. Our cookies help us recognize returning players, streamline your Mirax casino login process, and tailor promotional content, including bonus codes and reload offers. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our website. Our cookie practices are further explained in our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment processors, including Visa, Mastercard, Neteller, Skrill, ecoPayz, and cryptocurrency payment providers, to process your transactions securely.
• We share information with regulatory authorities, including the Curaçao Gaming Authority, when required by law or licensing conditions.
• We share data with fraud prevention and identity verification services to confirm your eligibility to play and to combat money laundering.
• We may share information with our marketing and analytics partners to measure the effectiveness of our promotions and improve our services.
• We may disclose information if required by court order, law enforcement, or applicable legislation.

Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, restricted access controls, and regular security audits. While we take extensive precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

Cryptocurrency and Payment Data

We take additional care when handling cryptocurrency transactions. When you use Mirax casino btc or other digital currency options, we record wallet addresses and transaction details necessary to process your deposits and withdrawals. We do not store your private wallet keys, and we recommend that you keep your crypto wallet credentials secure at all times.

Age Verification and Responsible Data Collection

We only accept players who are 18 years of age or older. As part of our verification process, we may request identification documents to confirm your age and identity before processing withdrawals or larger transactions. We take our responsibility seriously when it comes to preventing underage access to our platform, and we cooperate fully with relevant authorities where necessary.

International Data Transfers

As we serve players from Canada, Australia, New Zealand, and other international markets, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers comply with applicable data protection standards and that appropriate safeguards are in place to protect your information.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, and accounting requirements. Once your data is no longer required, we securely delete or anonymize it in accordance with our internal retention schedules.

Your Rights

You have certain rights regarding your personal information, and we are committed to helping you exercise them. These rights include:

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal and regulatory obligations.
• You have the right to withdraw consent for marketing communications at any time.
• You have the right to request a copy of your data in a portable format.

To exercise any of these rights, you may contact our support team, and we will respond in accordance with applicable data protection laws.

Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. We encourage you to review this page regularly. Continued use of Mirax casino online after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our support team is available 24/7 via live chat or email at support@Mirax Casino.com. We are here to help ensure your experience at Mirax remains safe, transparent, and secure.